Privacy Policy

Effective Date: July 27, 2026

TRACT Medical ("TRACT," "we," "us," or "our") operates the website tractmed.com. This Privacy Policy explains what information we collect through this website and our communications with you, how we use it, and the choices you have. By using this website, you agree to the practices described here.

1. Information We Collect

We collect information you choose to give us:

Contact and consultation requests. When you request a consultation or contact us by phone, email, form, or chat, we collect your name, email address, phone number, practice or organization name, and the details of your inquiry.
Chat conversations. Our website chat feature collects the information you type into it, along with your name and contact details if you provide them.
Text messaging opt-in. If you provide your mobile number and agree to receive text messages from us, we collect your phone number and your consent to be contacted by SMS.
Usage information. Like most websites, we collect basic technical information such as browser type, device type, and pages visited, which helps us understand how the site is used.

2. How We Use Your Information

To respond to your inquiries and consultation requests
To provide, manage, and improve our services
To communicate with you about appointments, service updates, and account matters
To send information about our services when you have asked us to
To meet legal and regulatory obligations

3. Text Messaging (SMS) Terms and Consent

By providing your mobile phone number and opting in, you consent to receive text messages from TRACT Medical. Messages may include replies to your inquiries, appointment and service communications, and follow-ups related to your requests.

Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out of text messages. Reply HELP for assistance, or contact us at (918) 747-4975 or info@tractmed.com.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories of information described in this policy exclude text messaging originator opt-in data and consent; that information will not be shared with any third parties.

4. How We Share Information

We do not sell your personal information. We share it only in these situations:

Service providers. We use trusted vendors for website hosting, communications, and business operations. They may process your information solely to provide those services to us and are not permitted to use it for their own purposes.
Legal requirements. We may disclose information when required by law, regulation, or valid legal process.
Business transfers. If TRACT Medical is involved in a merger, acquisition, or sale of assets, your information may transfer as part of that transaction.

5. Protected Health Information

TRACT Medical provides billing and practice management services to physician practices. Protected health information (PHI) that we handle in the course of those services is governed by the Health Insurance Portability and Accountability Act (HIPAA) and our agreements with the practices we serve, not by this website Privacy Policy.

This website, including the contact form and chat feature, is not a secure channel for medical or billing account details. Please do not submit health information, patient information, or account numbers through this website. If you are a patient with a billing question, call our office at (918) 747-4975 and we will assist you through the appropriate secure channel.

6. Data Security and Retention

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. We keep personal information only as long as needed for the purposes described in this policy or as required by law.

7. Your Choices

You may opt out of text messages at any time by replying STOP.
You may unsubscribe from marketing emails using the link in any such email.
You may request access to, correction of, or deletion of your personal information by contacting us at info@tractmed.com. We will respond consistent with applicable law.

8. Children's Privacy

This website is intended for business audiences and is not directed to children under 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The effective date at the top of this page shows when it was last revised. Continued use of the website after changes means you accept the updated policy.

10. Contact Us

TRACT Medical
5801 E 41st St, Ste 900
Tulsa, OK 74135
Phone: (918) 747-4975
Email: info@tractmed.com